Winning the Job Interview Today Including on Zoom
These sessions are ONLY available to employees affected by the USNH FAR project.
You will receive the Zoom link you need for this webinar in your registration confirmation email.
IMPORTANT: Each session date will be held with a minimum of 3 employees and a maximum of 10.
Join a CMA Master Career Coach as they teach you how to reduce stress and optimize your first impression through solid pre-interview preparation, tips and tricks to maximize online interviews as well as results-based answers... [
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Coaching for Performance - Managing Performance Concerns
MANAGING PERFORMANCE CONCERNS:
To participate in this training, please contact your HR Partner to request a group or one-on-one session. https://www.unh.edu/hr/partners
Supervisors and Managers who supervise the work of others and have participated in the Coaching Overview and Effective Messaging modules.
This session provides guidance in addressing job performance concerns ranging from minor incidents to very serious situations. Building off the skills of effective messaging and good tim... [
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FAMIS - Manager - Supervisor Refresher
In this training we will review:
- Demo on Self Service - What our customers see and enter
- Service Request - Service Request Workbench
- Managing crew's work load discussion
- Assigning / Scheduling service requests for your crew
- Changing start date on work order
- Daily Work Order Report
- Closing Work Orders
- Timecard Approval
- <... [more...]
Coaching for Performance - Overview for the "Coach"
Coaching for Performance Overview for the “Coach”:
Who should attend?
Supervisors and Managers who supervise the work of others.
Participants will review skills needed to support job performance dialogue throughout the year: active listening, crafting an effective feedback message, emotional intelligence, goal setting, and timing of feedback. Also presented is the Coaching approach to annual reviews at UNH.
Lean Black Belt
This 10-month comprehensive program will guide and prepare Lean practitioners through
• Advanced Lean Knowledge
• Best Practices
• Building a sustainable culture
• Leadership
• Mentorship
• Problem Solving
• Results Driven
• Strategic Thinking
Participants will cultivate these skills throughout the training utilizing a strategic project selected by the participant and preapproved by the USNH Enterprise Lean Team.
What is required to be considered? Certified Lean Green Belt throu... [
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Topic: Control Academy: Good controls are good management and equal clean Information technology audits
Ivy Finglas, Director Cybersecurity Engineering Operations and Identity Access Management, will provide an in-depth look at how to design and implement good controls including security for IT professionals. The user will learn about general computer controls that are an expectation from our internal auditors and will increase IT professional’s security awareness when implementing new systems. This is a great class for IT professionals at the University and leaders who want to ensure that key I... [
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FAMIS - Equipment and Part Ordering Refresher
In this training you will learn about:
Searching for equipment
Equipment Work Bench
Issue requests for regular and standing work orders
How to search for parts using the Material catalog
AIM- Asset Management - Advanced
Enter a new PM Standard
Enter a new PM Template
AssetSync Export
AssetSync Import
AssetSync Review/Approval
Go Asset Management
Who should attend this?
Maintenance Control, Garage Manager and Asset Manager
AIM- Shop Person (Custodial) - AiM
Ordering Material Supplies on Standing Work Orders on the desktop.
Who should attend this training?
Main Warehouse Manager
Housing Housekeeping Supervisors that order supplies from the main warehouse.
Getting Started with uCAT: the University Campus Assets Tool
Training Summary: Participants will learn the basics of uCAT in a hands-on, learning environment. This training is useful for most anyone in UNH Facilities with little or no prior GIS experience. With a focus on UNH core campus, participants will learn how to use uCAT to find specific information about our campus, both inside and out.
UNH FAMIS to Go New Hire - Basic Training
In this course you will learn the following concepts:
General Navigation
Badges
My Work Orders Work Bench
My Crew Work Orders Work Bench
PM Work Orders Work Bench
Timecard
Within Work Order Form
Using Timecard Form
Order Parts
Stock Parts (parts with a warehouse number)
Special Order Parts
Complete Work orders
With Equipment
Without Equipment
Receive Parts
Part Search
Create Service Request
... [
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FAMIS - New Hire - Navigation - Timecard Entry
Course Agenda
• Navigating in FAMIS
• Querying a work order
• Current schedule
• Issue requests for regular and standing work orders
• How to search for parts using the Material catalog
• Timecard entry
• Updating timecards
• Completing Work Orders
• Update Work Order Task List
• Searching for equipment
• Entering or Viewing a Work order note
• Viewing attachments (Work Orders, Part, Equipment)
Coaching for Performance - Overview for the "Coach"
Who should attend?
Supervisors and Managers who supervise the work of others.
Participants will review skills needed to support job performance dialogue throughout the year: active listening, crafting an effective feedback message, emotional intelligence, goal setting, and timing of feedback. Also presented is the Coaching approach to annual reviews.
Please note that only staff from departments which have done a rollout of Coaching for Performance should sign up for these trainings.... [
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AIM- Garage Mechanic Refresher
Rapid Timecard
Time Entry - Standing Work Order/PM
Change Status of Phase on Work Order
Add/View Notes to Work Order Phases
Who should attend this course?
All Garage Mechanics
AiM Introduction/Navigation
General Navigation
WorkDesk and Queries
Who should attend this course?
Desktop Users
Shop Supervisors
Facilities Control Center
Managers/Directors
Coaching for Performance - Goal Setting and Professional Development
Who should attend?
This workshop is open to anyone who has attended a Coaching for Performance Overview.
This session provides tips for creating goals and making them more effective and achievable. Steps for crafting a personal and/or professional development plan are also discussed along with a review of resources available at UNH to help support your plan.
Please note that only staff from departments which have done a rollout of Coaching for Performance should sign up for these train... [
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AIM- Customer Service refresher
Enter a Work Order in AiM
Add/view Notes
Add Phase to Existing WO
Enter a WO in AIM with direct assignment to shop person
Print a WO Ticket
Review Personal Query for New MCORD WO's
Close a Work Order (MCORD)
Key Release
Key Return
Who should attend this course?
Facilities Control Center
AIM- Refrigerant Tracking Refresher
Counter Release using Go Inventory
Counter Return
Action Taken on Timecard
Who should attend this course?
All HVAC certified Technicians
HVAC Technicians should take 'Shop Person - Go' course first
Biomechanics of Lifting & Working from Ladders
This session will cover the basics of safe lifting and exercises that one can do to reduce the likelihood of a back injury. In addition, we will discuss techniques to avoid injuries while working from ladders.
AIM- Shop Person - Go
Find Phases assigned to them (in Go)
Add/view Notes
Add Photo
Add an Asset to a Phase
View a Work Order
View an Asset
Enter Purchase Request for Stock
Enter Purchase Request for Catalog/Non-Stock
Enter Time in Go
Update Phase Status (WORK COMPLETE, AWAITING MATERIALS)
Review Daily Timecard in Go
Enter Time for Standing WO
Enter Leave in Go
Demonstration of a PM Phase
Who should attend this course?
... [more...]
Coaching for Performance - Overview for the "Coachee"
Coaching for Performance Overview for the “Coachee”:
Who should attend?
Employees in non-supervisory roles.
Participants will learn the fundamentals of the Coaching Model and the approach to annual reviews at UNH.
Coaching for Performance - EmotionalIntelligence
Emotional Intelligence:
Who should attend?
This session is open to anyone who has attended a Coaching for Performance Overview.
This module introduces the concepts of Emotional Intelligence and how increasing Emotional Intelligence skills can benefit us personally and professionally. Strategies are shared for expanding emotional self-awareness, emotional self-management, social awareness and relationship management.
Please note that only staff from departments which have done a rollout of Co... [
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Getting Started @UNH
These sessions are scheduled by Human Resources ONLY
New hire orientation for staff and faculty* is held as close to day one of employment in a benefitted role as possible.
Getting Started @UNH – beginning on 9/17/18, held every Monday in HR Conference Room, Nesmith Hall from 8:30am – 11:30am. Provides key/timely information on benefits enrollment, campus safety, key policies, parking, ID, etc. – those important topics one needs to know quickly when starting employment.
Notification of y... [
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Topic: Shark Academy: How to recognize a phishing attack and what to do
Alina Stechyshyn, Cybersecurity Engineer, will provide an in-depth look at phishing attacks. The user will learn how to discern the difference between phishing and spam email. How to report phishing to Cybersecurity and how to check if the email you received is legitimate or not. The user will also learn how to determine if their account... [more...]
AIM- Garage Manager
Enter New WO
Query WO Phases by Status
Enter and Approve Shop Stock
Enter and Approve External Charge
Close WO
AIM- Inventory - Main Warehouse Refresher
Find Purchase Request using Personal Query
Create Pick Ticket for Stock Purchase Request
Counter Release from a Pick Ticket - Go
Counter Release with no Pick Ticket - Go
Counter Return - Go
Counter Release - AiM
Counter Return - AiM
Inventory Transfer
Purchase Receiving and Disbursement
Reverse Disbursement
Who should attend this course?
Warehouse Personnel
Warehouse Manager - Main
Coaching for Performance - Emotional Intelligence
Emotional Intelligence:
To participate in this training, please contact your HR Partner to request a group or one-on-one session. https://www.unh.edu/hr/partners
This module introduces the concepts of Emotional Intelligence and how increasing Emotional Intelligence skills can benefit us personally and professionally. Strategies are shared for expanding emotional self-awa... [more...]
2-Minute Stress Relievers – Partnering with your Body
All it takes is 2 minutes – or even less – to tap out of the stress response and into the relaxation response. You’ll learn and practice stress and relaxation techniques that can be used at any time to minimize the negative effects stress can have on the mind and body.
FAMIS - Space Survey
This is a hands on training session where we will cover:
• Demonstration of FAMIS Space Survey
• How to Navigate in FAMIS Space Survey
• Update a Single Room Allocation
• Update Multiple Rooms Allocation
• Create a new Single Room Allocation
• Create a new Room Allocation for Multiple Rooms
Topic: Career Academy: The path to a cybersecurity career
Tom Nudd, Chief Information Security Officer, will provide an in-depth look at careers in Cybersecurity. The user will learn about the different career paths in IT security and the kind of degree programs and qualifications required. This is a great class for students and any employee trying to change careers into Cybersecurity.
UNH FAMIS to GO Advanced Training
In this course you will learn the following concepts:
Work Order Look-Up
Sort bench by Floor and Room
Equipment Look-Up
Propose Change
Create Service Request
Parts Look-Up
Copy to Memo
Standing Work Order Look-Up
Create Service Request
Pending Transactions
Application Messages
Coaching for Performance - Motivating through Merit
MOTIVATING THROUGH MERIT:
To participate in this training, please contact your HR Partner to request a group or one-on-one session. https://www.unh.edu/hr/partners
Supervisors and Managers who supervise the work of others and make merit award decisions.
This session with your HR Partner will review the goals of awarding merit, discusses how culture influences merit decisions, presents a methodology for differentiating performance and touches on the often lost opportunity of communicating ... [
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Defensive Driving Course
Defensive Driving Course - DD6 - Required by UNH
Led by the National Safety Council of Northern New England
UNH Tablet Training
During this course you will learn basic user information for the Samsung Tablet
Coaching – for ? , p, !, ., ?, ©, ’ Refresher Training for Employees – The Employee Input Form
Tis the season for annual performance evaluations! In an effort to support this process, we will be hosting a Coaching for Performance refresher workshop specifically for employees! This 90 minute workshop is geared towards employees who have attended the original Coaching for Performance training series and have used the form in the past. The workshop will focus on topics such as:
• Refresher of the employee input form: accomplishments, disappointments, p... [more...]
Meridian Training 101
Introduction to Meridian Explorer – Web Access
What Meridian is and how it works
Searching within Meridian
Downloading files
UNH FAMIS to Go Refresher Training
In this course we will review the following concepts:
General Navigation
Badges
My Work Orders Work Bench
My Crew Work Orders Work Bench
PM Work Orders Work Bench
Timecard
Within Work Order Form
Using Timecard Form
Order Parts
Stock Parts (parts with a warehouse number)
Special Order Parts
Complete Work orders
With Equipment
Without Equipment
Receive Parts
Part Search
Create Service Request
Coaching for Performance - Effective Messaging
EFFECTIVE MESSAGING:
To participate in this training, please contact your HR Partner to request a group or one-on-one session. https://www.unh.edu/hr/partners
Supervisors and Managers who supervise the work of others and have attended the Coaching for Performance Overview.
This session focuses on the skill of crafting effective job performance feedback messages. Tools are provided to decrease the likelihood of defensive responses and to increase the Coach’s confidence in delivering both p... [
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Topic: Security Awareness Academy - Empowering the User
Will Sames, GRC Compliance Analyst, will provide a high-level view of security awareness. The user will learn how they play a critical role in protecting USNH information technology resources and the awareness training available to help them achieve their security superpowers. This is a great class for users at all levels of the University.
AIM- Contract Management
Create a Service Contract
Service Contract Change Order
Add Service Contract to Phase
Service Contract Invoice
Service Contract Invoice Adjustment
Topic: Password Prep Academy: A deep dive into password hygiene and multi-factor authentication
Jordan Chadwick, Cybersecurity Engineer, will provide an in-depth look at good practice around password management and multifactor authentication. The user will learn how to set strong, complex passwords and how multi-factor authentication works in depth and how it protects the University and your account information. This is a great class for users at all levels of the University.
AIM- Shop Supervisor
Find NEW, and REASSIGN phases for shop using Personal Query
Find APPROVAL NEEDED WO and update WO to OPEN/Phase to NEW (or cancel)
Assign a Shop Person
Change assigned Shop Person
Change status of Phase
Update Phase Priority
Add/view Notes
Enter/Update Phase Estimate
Find Phases Assigned to an Employee
Timecard Approval
Timecard Adjustment
Enter Purchase Request in AiM
One Time Service Purchase Order
Close Phases Using Status Up... [more...]
Facilities BOX basic/refresher training
In this basic / refresher Box training, we'll talk about some of the basic functionality of Box.
We'll also review any new features in Box and answer your questions.
If you have a laptop, please feel free to bring it.
Improving Personal Communication - An Introduction to Social Styles
Courses Part 1 and 2
Do you want to improve your relationships? Have you ever had a clash with someone and not known how to handle the situation? Do you find that some people rub you the wrong way when they approach you? If you’ve ever answered yes to any of these questions, this workshop is for you! Social styles will unlock the secret to preferred behaviors and get you on track to interact with anyone in a positive way.
Social Styles is a Behavioral Style model that has been used to impr... [
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Emotional Intelligence
Emotional Intelligence is fast becoming the buzzword in professional and office environments. Experts are finding that effective leadership includes the ability to understand social interactions, and to navigate the sometimes complex issues that arise within any workplace. Being able to read another person’s emotional “signals,” and regulating your own emotional response, is key to succeeding in both professional and personal circumstances.
Whether you are in a leadership position, in a work en... [
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Topic: Hygiene Academy: Security for the lay person
Tony Dumas, Cybersecurity Engineer, will provide security tips and good security hygiene practices for students, faculty and staff. The user will learn to become more security aware when using laptops and cell phones. This is a great class for users at all levels of the University.
National Electrical Code Cycle (NFPA 70E)
Properly installed and maintained electrical systems are a crucial part of day-to-day operations for any building, plant or piece of equipment. This NEC ® class will facilitate you in that objective when you have a thorough understanding of the National Electrical Code ®, and most importantly, how it is applied to your specific site or facility. To ensure you get the most from this course, students will be asked about specific topics or situations they need addre... [more...]
Want to Accelerate your Job Search? It requires a Great Resume
These sessions are ONLY available to employees affected by the USNH FAR project.
You will receive the Zoom link you need for this webinar in your registration confirmation email.
IMPORTANT: Each session date will be held with a minimum of 3 employees and a maximum of 10.
Join CMA for a webinar designed to make an excellent first impression and reflect an accurate account of your skills and experience.
Well-written resumes, used appropriately, are critical in accelerating your job search. ... [
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AIM- Lock Shop Refresher
ReADY
Find and Process a Key Ticket
Print Key Ticket Report
Walk Up Key Release
Key Return
Enter New Access Point
Enter New Lock
Enter New Key
New Key Copy
Search for a Key
Inactivating Records
Who should attend this course?
Lock Shop Personnel
Lock Shop Manager
AIM- Buyer Refresher
Inventory Reorder Generator
Enter Purchase Order for Stock Inventory
Find Purchase Request using Personal Query
Enter Purchase Order for Catalog or Non-stock using Purchase Request
Enter Purchase Order for Non-Stock/Catalog from a Purchase Request
Reverse Disbursement
Enter Purchase Order Invoice in AiM (materials)
Enter Purchase Order Invoice Adjustment (materials)
Enter a Warehouse Bin for Refrigerant Cylinder
Who should attend this course?
Main Warehouse Buyer
Garage Buyer
Lock... [
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